A young mother was observed with two small children. The eldest (2 years old) was seen to be running around, letting himself out of the doors, taking toys from other children and not responding to his mothers requests. The Children’s Worker (CW) talked with the mother and found out the child had autism – she explained he struggled with social relationships and behaviour and she resolved the situation by strapping him into his pushchair. She was finding the situation difficult to manage – opting to come to the centre early in order to avoid the crowds, which her son finds difficult to manage.
The CW discussed this with the Manager, who spoke to the prison. As a result, the mother can now arrive later to book in for her visit (hence less stress due to waiting time) and still go over with the first group – enabling her to leave early whilst enjoying maximum time as a family.
The CW further supported the family by providing toys and equipment reflecting the child’s interests; she also suggested local community agencies who could offer further help.
The presence of the CW does not directly solve the issues, but helps by supporting mum to feel less anxious and conscious of her sons needs, which, in turn, creates a calmer and more positive experience for both of them.