Access to community agencies
Yes, Available in the visitors’ centre
At HMP Oakwood prisoners are given the opportunity to book their own visits through the N-Force System also known as the Kiosk. Visits can be booked up to a maximum of 14 days in advance, and at least 24 hours in advance.
The benefits of using the N-Force system:
Tel: 01902 791 436
01902 799980 (answer machine service)
Main Prison Operator: 01902 799700
Family Support Help line: 01902 799776
Family Pathway Centre: 01902 791426
Safer Custody: 01902 799991
Other Useful Numbers
Offender’s families helpline: 0808 808 2003
Frank, friendly confidential drug advice: 0800 77 66 00
APVU for claiming travel: 0845 300 1423
Family Live (Parent Line): 0808 800 222
Citizens Advice Bureau: 0870 120 2450
Child Support Agency: 08457 133133
Samaritans : 0845 909090
Local Bus / Train information
Bus The bus servicing the local area is run by Arriva Buses and is the number 70, running from Wolverhampton to Cannock. Pick up points in Wolverhampton are Lichfield Street, Cleveland Street and Stafford Street and run 7 days a week. Exact bus times can be found on the Arrive bus website www.arrivabus.co.uk
The bus stop is situated on New Road, Featherstone. Once off the bus there is approximately a half a mile walk continuing in the direction that the bus was traveling. HMP Oakwood is situated on Oaks Drive which will be on the right hand side. Walk down Oaks Drive and the Family Pathways Centre for HMP Oakwood is the White building.
The nearest train station is Wolverhampton train station which is serviced by Arriva Wales, London Midland, Virgin Trains and Cross County train companies. Exact train times can be found a www.nationalrail.co.uk.
The train station is just over 6 miles away and the on going/ return journey can be completed by bus or taxi.
Local Taxi companies include; Central Taxis- 01902 575757 Rainbow Taxis- 01902 311118 West Side Radio Cars- 01902 772727
Exit at Junction 11, at the roundabout take the A460 towards the M54 and Featherstone. Drive 1.2 miles and at the cross roads with the traffic lights take the right hand turning on to New Road, HMP Prisons should be sign posted. Drive 1.2 miles and turn left on to Oaks Drive. The car park for HMP Oakwood can be found by following the one way system and taking the right hand turning on to the visitor car parks. The Family Pathways Centre for HMP Oakwood is the White building.
Exit at Junction 1 towards the Featherstone and Cannock. Drive 1.2 miles and at the cross roads with the traffic lights take the left hand turning on to New Road, HMP Prisons should be sign posted. Drive 1.2 miles and turn left on to Oaks Drive. The car park for HMP Oakwood can be found by following the one way system and taking the right hand turning on to the visitor car parks. The Family Pathways Centre for HMP Oakwood is the White building.
Information on the community bus is available by phoning 0800 316 9048
Assisted prison visits unit (APVU)
Available on request in the centre
Yes, Available in the visitors’ centre
yes in both male and female toilets
Yes, The Cafe is open Monday to Sunday between 12.30 - 14.30.
Yes, Available Tuesday, Wednesday, Thursday, Saturday and Sunday afternoons and during School Holidays and Bank Holidays.
The visitors centre can be contacted on 01902 791 426 or 01902 799 980 (Answer Machine available), we will be happy to assist you.
Yes including Father Baby Bonding, Partners days, Children's Days.
Available In visitors centre, a £1 deposit is required which is refundable.
Yes, Every family is offered a Welcome Pack or introduction. We also have slips with the main information on for you.
Yes There is always someone to speak to with your concerns, either in person or over the phone.
Yes including disabled parking.
Yes and religious items, such bibles, Quran's, and Kirpans.
Yes, Information station, staff on hand to assist in the Visitors’ Centre.
Toilets and Baby Changing facilities in the Visitors’ Centre.
Yes and an onsite wheelchair that can be used.
Yes we have Family Days, Childrens days to support prisoners and families maintain family ties.