TAGGED WITH
Visitors

November 13th, 2016

“You are among the nicest people I have ever known, both staff and volunteers. You will never be forgotten for the thoughtfulness you have shown”

November 13th, 2016

“You are all so kind and made me feel like a respected human being again and not just a prisoner’s wife. Believe me that was so comforting and humbling.”

June 3rd, 2016

The charity organisation HALOW operate a designated help and support line for the families and friends of prisoners at HMP Birmingham on 0121 598 8050

HMYOI
BRINSFORD

CASE STUDY HMYOI BRINSFORD The Deputy Manager (DM) of the centre recognised some visitors who had been to this prison previously. The female visitor (F) came with her partner, who the DM also knew. F was quite distressed as she had one son in HMP Oakwood and now a further son at HMYOI Brinsford. The DM took them aside and spoke to both F and her pa

Birmingham Family
Case Study

A mother and father entered the Visitors’ Centre on an afternoon enquiring about their son who had recently come into the prison. They had telephoned the booking line the day before but were unsuccessful in booking a visit as their son had not filled in the necessary paperwork with their names, addresses, dates of birth and relationship to him to b

Family Support
Case Studies

Ms S travelled from Swansea with her eight year old daughter. They set off at 4am as their visit was early on a Saturday morning. They were both tired and upset when they arrived at the Visitor Centre. Ms S didn’t bring enough ID to be able to go on her visit and became quite abusive when she was turned away. I looked at the ID she had presented an