Please can domestic visitors of HMP Birmingham follow the link below and complete this survey. The survey is only short, consisting of 7 questions. Thanking you in advance. https://www.surveymonkey.co.uk/r/52TNQXK
HALOW
(Birmingham)
- Contact Halow
- 0121 707 1008
COVID-19: LATEST UPDATE ON PRISONS & VISITING
Guidance is being regularly updated. Please visit: https://www.gov.uk/guidance/coronavirus-covid-19-and-prisons
Phil Copple, Director General of Prisons, has published an open letter for all families. Please read this by following this link: https://www.prisonersfamilies.org/covid-19-a-letter-to-prisoners-from-phil-copple-director-general-prisons-hm-prison-and-probation-service
Social visits for family, friends and significant others have resumed at HMP’s Birmingham and Oakwood, in line with Stage 3 of the COVID 19: National Framework for Prison Regimes and Services. See link below for further information:
If you need more information: HMP Oakwood Family Pathway Centre – Tel: 01902 791 426
HMP Oakwood Family Pathway Centre Helpline is available Monday to Fridays, 8.00am to 3.00pm. The building is NOT open to the public.
HMP Birmingham Visitors’ Centre – Tel: 0121 598 8178
HMP Birmingham Visitors’ Centre information helpline is available Monday to Friday 9.15am to 3.15pm.
The Family Support Helpline is open Monday to Friday 8.00am to 11.00pm. You can contact Juls via her mobile 0736 883 2303.
Alternatively, you can phone the National Helpline (freephone): Tel 0808 808 2003 (freephone including most mobiles). Open 9am to 8pm Monday to Friday and 10am to 3pm Saturday and Sunday (closed Bank Holidays).
You can send and receive replies to residents of prison establishments by using Email a Prisoner – https://www.emailaprisoner.com
You can swap daily messages by registering with the Prison Voicemail service, which can reduce costs – https://www.prisonvoicemail.com
Money can be sent online using the Secure Payment Service – https://www.secure-payment-service.com
Letters can be sent into the establishment in the normal manner.
Staff are always polite and friendly, whilst remaining professional
(HMP Oakwood Visitor 2018)
Amazing friendly staff, very helpful. Keep doing what you’re doing
(HMP Oakwood Visitor 2018)
Really nice and friendly staff, approachable and understanding to peoples’ situation; always smiling
(HMP Birmingham Visitor 2018)
All services provided are extremely helpful. Staff are polite, helpful and understanding. Keep up the great work and thank you for your support
(HMP Oakwood Visitor 2018)
The 'Family Pathway Centre' (visitors centre) was an exellent facility, run by the Help and Advice Line for Offenders' Wives (HALOW), who were available before and after visits to offer information, advice, and guidance and a signposting service to support agencies. There was a multi-faith room and children's play area, and refreshments were available. Access for visitors with disabilities was good.
(HMIP report on HMP Oakwood 2013)
Thank goodness for HALOW staff. It is reassuring to ring with questions as it is very difficult to get through to the main prison switchboard
(HMP Birmingham Visitor 2018)
Sandra – wonderful friendly lady. Look forward to seeing her every visit
(HMP Oakwood Visitor 2018)HALOW Case Studies & News
A family from the travelling community has been attending Homework Club at HMP Oakwood FPC each Tuesday evening for 12 months; within the family are two boys aged 5 and 3. The elder boy would enter the centre initially quite boisterous, running in and out of the play area, around the tables where people eat, pushing his little brother around on a
A young mother was observed with two small children. The eldest (2 years old) was seen to be running around, letting himself out of the doors, taking toys from other children and not responding to his mothers requests. The Children’s Worker (CW) talked with the mother and found out the child had autism – she explained he struggled wit
The Staff and visitors at HMP Oakwood Family Pathway Centre rasied a total of £253 during our Macmillan cake and coffee afternoons, “thank you for your support to a good cause”. for more information visit Macmillan’s website: www.macmillan.org.uk
Over the last few weeks, the children have been creating their own tree decorations for the HMP Oakwood Family Pathway Christmas Tree. Once dressed, the FPC tree took part in a Christmas Tree Festival at a local church near to Stafford. Over 40 trees were exhibited in the church over the weekend of the 2nd to the 4th December 2016. The FPC tree was
Over the past few weeks the children have been making and personalising their own stockings to display next to the Oakwood fire place in the Family Pathway Centre, create a warm relaxing display.
HALOW BIRMINGHAM is grateful for support from
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