COVID-19: LATEST UPDATE ON PRISONS & VISITING
Guidance is being regularly updated. Please visit: https://www.gov.uk/guidance/coronavirus-covid-19-and-prisons
Phil Copple, Director General of Prisons, has published a third open letter for all families, 25 September 2020, about plans for recovery. Please read this by following this link: Notice to Families (3)
Due to Lockdown3 and Covid-19 Restrictions, social visits are temporarily suspended.
If you need more information: HMP Oakwood Family Pathway Centre – Tel: 01902 791 426
HMP Oakwood Family Pathway Centre Helpline is available Monday to Fridays, 8.00am to 3.00pm. The building is NOT open to the public.
HMP Birmingham Visitors’ Centre – Tel: 0121 598 8178
HMP Birmingham Visitors’ Centre information helpline is available Monday, Wednesday & Friday, 9.30am to 2.15pm. The building is NOT open to the public.
The Family Support Helpline is open Monday to Friday 8.00am to 11.00pm. You can contact Juls via her mobile 0736 883 2303.
Alternatively you can phone the National Helpline (freephone): Tel 0808 808 2003 (freephone including most mobiles). Open 9am to 8pm Monday to Friday and 10am to 3pm Saturday and Sunday (closed Bank Holidays).
You can send and receive replies to residents of prison establishments by using Email a Prisoner – https://www.emailaprisoner.com
You can swap daily messages by registering with the Prison Voicemail service, which can reduce costs – https://www.prisonvoicemail.com
Money can be sent online using the Secure Payment Service – https://www.secure-payment-service.com
Letters can be sent into the establishment in the normal manner.