The staff are all funny and make it easier when visiting. The kids love it!
(HMP Birmingham Visitor)
Really lovely staff who always have a smile
(HMP Birmingham Visitor 2018)
"Another brilliant day - very useful to learn first aid and good to know what to do if baby or anyone was choking. So grateful to be part of such a rewarding course. Great bonding time, thank you" (Jolly Tots Programme for prisoner, partner and children 0-2 years)
(Family Days at Oakwood)
To all of you, thank you so much for your help and support and general kindness throughout this hard time. You are doing a wonderful job. Love and thanks.
(Visitor)
Amazing friendly staff, very helpful. Keep doing what you’re doing
(HMP Oakwood Visitor 2018)
Really nice and friendly staff, approachable and understanding to peoples’ situation; always smiling
(HMP Birmingham Visitor 2018)
Only been on two visits and both blonde ladies have been so helpful and I would be lost without this service. The staff are very approachable and I feel relaxed and can ask them anything, as I feel I won’t be judged