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To all of you, thank you so much for your help and support and general kindness throughout this hard time. You are doing a wonderful job. Love and thanks.

(Visitor)

Keep up the good work ladies!

(HMP Birmingham Visitor 2018)

The FPC is run very well and they are great at giving advice. They are an asset to HMP Oakwood

(HMP Oakwood Visitor 2018)

The 'Family Pathway Centre' (visitors centre) was an exellent facility, run by the Help and Advice Line for Offenders' Wives (HALOW), who were available before and after visits to offer information, advice, and guidance and a signposting service to support agencies. There was a multi-faith room and children's play area, and refreshments were available. Access for visitors with disabilities was good.

(HMIP report on HMP Oakwood 2013)

The whole day was fantastic and the best part was that my husband could play and walk around with his daughter.

(HALOW (Birmingham))

Really lovely staff who always have a smile

(HMP Birmingham Visitor 2018)

The staff are all funny and make it easier when visiting. The kids love it!

(HMP Birmingham Visitor)