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Really nice and friendly staff, approachable and understanding to peoples’ situation; always smiling

(HMP Birmingham Visitor 2018)

The FPC is run very well and they are great at giving advice. They are an asset to HMP Oakwood

(HMP Oakwood Visitor 2018)

Really lovely staff who always have a smile

(HMP Birmingham Visitor 2018)

Staff are brill; go above and beyond

(HMP Birmingham Visitor 2018)

"Another brilliant day - very useful to learn first aid and good to know what to do if baby or anyone was choking. So grateful to be part of such a rewarding course. Great bonding time, thank you" (Jolly Tots Programme for prisoner, partner and children 0-2 years)

(Family Days at Oakwood)

Amazing friendly staff, very helpful. Keep doing what you’re doing

(HMP Oakwood Visitor 2018)

Only been on two visits and both blonde ladies have been so helpful and I would be lost without this service. The staff are very approachable and I feel relaxed and can ask them anything, as I feel I won’t be judged

(HMP Oakwood Visitor 2018)