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The whole day was fantastic and the best part was that my husband could play and walk around with his daughter.

(HALOW (Birmingham))

Sandra – wonderful friendly lady. Look forward to seeing her every visit

(HMP Oakwood Visitor 2018)

Really nice and friendly staff, approachable and understanding to peoples’ situation; always smiling

(HMP Birmingham Visitor 2018)

"Another brilliant day - very useful to learn first aid and good to know what to do if baby or anyone was choking. So grateful to be part of such a rewarding course. Great bonding time, thank you" (Jolly Tots Programme for prisoner, partner and children 0-2 years)

(Family Days at Oakwood)

The staff are all funny and make it easier when visiting. The kids love it!

(HMP Birmingham Visitor)

Thank goodness for HALOW staff. It is reassuring to ring with questions as it is very difficult to get through to the main prison switchboard

(HMP Birmingham Visitor 2018)

Really lovely staff who always have a smile

(HMP Birmingham Visitor 2018)