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Staff are brill; go above and beyond

(HMP Birmingham Visitor 2018)

Sandra – wonderful friendly lady. Look forward to seeing her every visit

(HMP Oakwood Visitor 2018)

To all of you, thank you so much for your help and support and general kindness throughout this hard time. You are doing a wonderful job. Love and thanks.

(Visitor)

The FPC is run very well and they are great at giving advice. They are an asset to HMP Oakwood

(HMP Oakwood Visitor 2018)

Thank goodness for HALOW staff. It is reassuring to ring with questions as it is very difficult to get through to the main prison switchboard

(HMP Birmingham Visitor 2018)

Only been on two visits and both blonde ladies have been so helpful and I would be lost without this service. The staff are very approachable and I feel relaxed and can ask them anything, as I feel I won’t be judged

(HMP Oakwood Visitor 2018)

The whole day was fantastic and the best part was that my husband could play and walk around with his daughter.

(HALOW (Birmingham))