The 'Family Pathway Centre' (visitors centre) was an exellent facility, run by the Help and Advice Line for Offenders' Wives (HALOW), who were available before and after visits to offer information, advice, and guidance and a signposting service to support agencies. There was a multi-faith room and children's play area, and refreshments were available. Access for visitors with disabilities was good.

To all of you, thank you so much for your help and support and general kindness throughout this hard time. You are doing a wonderful job. Love and thanks.

Keep up the good work ladies!

All services provided are extremely helpful. Staff are polite, helpful and understanding. Keep up the great work and thank you for your support

"Another brilliant day - very useful to learn first aid and good to know what to do if baby or anyone was choking. So grateful to be part of such a rewarding course. Great bonding time, thank you" (Jolly Tots Programme for prisoner, partner and children 0-2 years)

Really nice and friendly staff, approachable and understanding to peoples’ situation; always smiling

The whole day was fantastic and the best part was that my husband could play and walk around with his daughter.