Access to community agencies
Yes, Available in the visitors’ centre
Additional information: The Visitors Centre is situated on the opposite side of the road to the prison about 200 yards from the main prison gate.
Family Support: Families of loved ones residing at HMP Birmingham prison can email our designated Family Support Worker to obtain help & support for themselves and their loved one in prison. Please email: firstname.lastname@example.org
WE HAVE STARTED REDUCED/ RESTRICTED FACE TO FACE VISITS AND PURPLE VISITS. PLEASE CONTACT THE VISITORS’ CENTRE FOR MORE DETAILS. THE FOLLOWING DOCUMENTS (LINKS) WILL BE USEFUL WITH REGARDS TO THE NEW VISITS REGIME AND CAN BE PRODUCED IN OVER 20 COMMUNITY LANGUAGES.
Visitors’ Information & Guidance: Visitors Information to email out
Welcome Pack: Welcome pack English
Purple Visits: Prepare children for PURPLE visits
All prisoners book their own visits via a kiosk system, except if they are entitled to a reception visit , staff will phone the requested visitors and book a visit after receiving the application form from the prisoner
The benefits of using the N-Force system:
Tel: 0121 598 8178
Other Useful Numbers
Prisoners Families Helpline: 0808 808 2003
Frank, friendly confidential drug advice: 0800 77 66 00
APVU for claiming travel: 0845 300 1423
Family Live (Parent Line): 0808 800 222
Citizens Advice Bureau: 0870 120 2450
Child Support Agency: 08457 133133
Samaritans : 0845 909090
How to find us
From the north and north west
M6 to Junction 8. Leave and join the M5 southbound. Leave M5 at Junction 1. Turn left onto the A41 towards Birmingham. At the seventh set of road traffic lights turn right onto the A4040 (Boulton Road). The prison is approximately one mile away on the left-hand side of the road.
From the north east
To the A38 and continue down the ‘Aston Expressway’ – A38 (M). Turn off second left, up the slip road to Dartmouth Circus (a large roundabout). Turn right taking the third exit (signposted A41 West Bromwich). Continue through 2 sets of road traffic lights along New John Street West. At the roundabout take the third exit down to Hockley Circus. At the flyover turn right onto the A41 towards West Bromwich. Continue through several sets of traffic lights and turn left onto the A4040 (Boulton Road). The prison is approximately one mile away on the left-hand side of the road.
From the south east
M6 to Junction 8. Onto M6 southbound to Junction 1. Turn left onto the A41 towards Birmingham. At the fifth set of road traffic lights turn right onto the A4040 (Boulton Road). The prison is approximately one mile away on the left-hand side of the road.
From the south west
M5 to Junction 1. Turn right onto the A41 towards Birmingham. At the fifth set of road traffic lights turn right onto the A4040 (Boulton Road). The prison is approximately one mile away on the left-hand side of the road.
There is a visitors’ car park with provision for disabled drivers.
Assisted prison visits unit (APVU)
Available on request in the centre
DAY SURGERIES & FREQUENCY (not operational presently due to Covid-19)
Newbigin Community Trust
Offering advocacy & support – benefits, housing, asylum, schooling, help with completion of forms
Available most weekdays from 10am to 2pm
Suporting families with emotional & practical issues
First Thursday of the month, 11am to 1pm
Birmingham Changing Futures
Offering a direct pathway to 17 support agencies
Every Thursday, 11am to 1pm
Help regarding mental health issues & access to services
Every Tuesday, 12 noon to 2pm
Drug & Alcohol Recovery Team (DART)
Available 1st, 2nd and 4th Wednesday each month, 12.30pm to 1.30pm
Offering support on women’s issues
Available 4th Thursday each month, 12 noon to 2pm
Offering floating support for offenders, single people & those requiring support with mental health issues
Available 1st, 2nd and 4th Wednesday of each month, 12 noon to 2pm
Yes, Available in the visitors’ centre
Yes Available in the visitors’ centre
Yes, Cafe available
The visitors centre can be contacted on 0121 598 8000, we will be happy to assist you.
Available In visitors centre, a £1 deposit is required which is refundable.
Yes, Every family is offered a Welcome Pack
Yes There is always someone to speak to with your concerns.
Free visitors’ car park to side of visitors’ centre
Yes, Information station, staff on hand to assist in the Visitors’ Centre.
Toilets and Baby Changing facilities in the Visitors’ Centre.
Yes and an onsite wheelchair that can be used