"Another brilliant day - very useful to learn first aid and good to know what to do if baby or anyone was choking. So grateful to be part of such a rewarding course. Great bonding time, thank you" (Jolly Tots Programme for prisoner, partner and children 0-2 years)
(Family Days at Oakwood)
All services provided are extremely helpful. Staff are polite, helpful and understanding. Keep up the great work and thank you for your support
(HMP Oakwood Visitor 2018)
I think the staff are the best ever. Helpful and so polite. They are the best we have been to
(HMP Oakwood Visitor 2018)
Amazing friendly staff, very helpful. Keep doing what you’re doing
(HMP Oakwood Visitor 2018)
The 'Family Pathway Centre' (visitors centre) was an exellent facility, run by the Help and Advice Line for Offenders' Wives (HALOW), who were available before and after visits to offer information, advice, and guidance and a signposting service to support agencies. There was a multi-faith room and children's play area, and refreshments were available. Access for visitors with disabilities was good.
(HMIP report on HMP Oakwood 2013)
Only been on two visits and both blonde ladies have been so helpful and I would be lost without this service. The staff are very approachable and I feel relaxed and can ask them anything, as I feel I won’t be judged