The staff are all funny and make it easier when visiting. The kids love it!
(HMP Birmingham Visitor)
Amazing friendly staff, very helpful. Keep doing what you’re doing
(HMP Oakwood Visitor 2018)
To all of you, thank you so much for your help and support and general kindness throughout this hard time. You are doing a wonderful job. Love and thanks.
(Visitor)
Really nice and friendly staff, approachable and understanding to peoples’ situation; always smiling
(HMP Birmingham Visitor 2018)
All services provided are extremely helpful. Staff are polite, helpful and understanding. Keep up the great work and thank you for your support