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The staff are all funny and make it easier when visiting. The kids love it!

(HMP Birmingham Visitor)

All services provided are extremely helpful. Staff are polite, helpful and understanding. Keep up the great work and thank you for your support

(HMP Oakwood Visitor 2018)

Thank goodness for HALOW staff. It is reassuring to ring with questions as it is very difficult to get through to the main prison switchboard

(HMP Birmingham Visitor 2018)

Keep up the good work ladies!

(HMP Birmingham Visitor 2018)

"Another brilliant day - very useful to learn first aid and good to know what to do if baby or anyone was choking. So grateful to be part of such a rewarding course. Great bonding time, thank you" (Jolly Tots Programme for prisoner, partner and children 0-2 years)

(Family Days at Oakwood)

Staff are always polite and friendly, whilst remaining professional

(HMP Oakwood Visitor 2018)

I think the staff are the best ever. Helpful and so polite. They are the best we have been to

(HMP Oakwood Visitor 2018)