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The staff are all funny and make it easier when visiting. The kids love it!

(HMP Birmingham Visitor)

Thank goodness for HALOW staff. It is reassuring to ring with questions as it is very difficult to get through to the main prison switchboard

(HMP Birmingham Visitor 2018)

The success of the charity is down to the dedication and hard work of all our staff teams.

(Vice Chair of HALOW (Birmingham))

Really lovely staff who always have a smile

(HMP Birmingham Visitor 2018)

Really nice and friendly staff, approachable and understanding to peoples’ situation; always smiling

(HMP Birmingham Visitor 2018)

Keep up the good work ladies!

(HMP Birmingham Visitor 2018)

The whole day was fantastic and the best part was that my husband could play and walk around with his daughter.

(HALOW (Birmingham))